Privacy Policy

Last updated: 9th September 2025

1. Introduction

Clear Stocks Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clear-stocks.com and use our services related to online programming education information.

2. Information We Collect

2.1 Personal Information

We collect personal information you voluntarily provide when you:

• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or feedback requests
• Create an account on our website

This may include:

• Name and contact information (email, phone number)
• Educational background and programming experience
• Career goals and interests
• Location information for regional recommendations

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and interaction with our site:

• IP address and browser information
• Pages visited and time spent on our site
• Referral sources and exit pages
• Device type and operating system

3. How We Use Your Information

We use the information we collect to:

• Provide personalised programming education recommendations
• Send newsletters and educational content (with your consent)
• Respond to your enquiries and provide customer support
• Improve our website and services
• Analyse website usage and user behaviour
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, including:

• Email marketing platforms (for newsletter distribution)
• Website analytics providers
• Customer support tools
• Web hosting services

4.2 Partner Schools

With your explicit consent, we may share your information with programming schools and educational providers to help you find suitable courses.

4.3 Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. Specifically:

• Newsletter subscriptions: Until you unsubscribe
• Contact form submissions: 3 years for service improvement
• Website analytics data: 26 months maximum
• Account information: Until account deletion

6. Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Opt out of certain processing activities
• Right to Withdraw Consent: Revoke previously given consent

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for detailed information about how we use cookies and your choices regarding them.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Employee training on data protection
• Limited access to personal information

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside the UK. When we do so, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Certification schemes

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately: